Terms of Service

Last updated: 3rd of July 2025

1. Acceptance of Terms

By accessing or using the Shiori AI website and services (the "Service"), you agree to be bound by these Terms of Service ("Terms"), all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Description of Service

Shiori AI provides an advanced AI chat application offering a range of capabilities, including but not limited to:

  • AI Chat: Engaging in natural language conversations with AI models.
  • Image Generation: Creating images from textual descriptions.
  • Video Generation: Producing videos from textual prompts.
  • Text-to-Speech (TTS): Converting text into spoken audio.
  • Speech-to-Text (STT): Transcribing spoken audio into text.
  • Document Uploads: Processing and interacting with PDF, CSV, image, and audio files.
  • Web Search: Incorporating real-time information from the web into AI responses.
  • Memory: AI models retaining context from previous interactions.
  • Summarization: Generating summaries of provided text or documents.

Shiori AI integrates with and utilizes various third-party AI models and services to provide its functionalities, including but not limited to:

  • AI Models: OpenAI (GPT, DALL-E), Anthropic (Claude), Google (Gemini), xAI (Grok), DeepSeek, Groq (LLaMA), Stability AI (Stable Diffusion), Runway ML, Luma Labs, and ElevenLabs.
  • Infrastructure: Convex (database), Vercel Blob (storage), Stripe (payment processing), and DataFast (analytics).

3. User Accounts

To access certain features of the Service, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your password and for any activities or actions under your password. You agree to notify Shiori AI immediately of any unauthorized use of your password or account. Shiori AI cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements.

4. Acceptable Use Policy

You agree not to use the Service for any unlawful or prohibited activities, including:

  • Violating any applicable local, national, or international law or regulation.
  • Engaging in any activity that is harmful, fraudulent, deceptive, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, or otherwise objectionable.
  • Uploading, transmitting, or distributing any computer viruses, worms, or any software intended to damage or alter a computer system or data.
  • Impersonating any person or entity, including any employee or representative of Shiori AI.
  • Interfering with or disrupting the integrity or performance of the Service or data contained therein.
  • Attempting to gain unauthorized access to the Service or its related systems or networks.
  • Using the Service to generate or disseminate content that promotes hate speech, discrimination, violence, or illegal activities.

5. Billing and Payments

Certain aspects of the Service may require payment ("Paid Services"). If you elect to use Paid Services, you agree to the pricing and payment terms presented to you for that Service, as we may update them from time to time. Shiori AI uses Stripe for secure payment processing. You agree to pay all fees or charges to your account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. All sales are final. We do not offer refunds.

6. Intellectual Property

You retain ownership of any content you submit, post, or display on or through the Service. By submitting, posting, or displaying content, you grant Shiori AI a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute such content in any and all media or distribution methods (now known or later developed). This license is for the sole purpose of enabling Shiori AI to provide, promote, and improve the Service.

You are responsible for ensuring that your content does not violate any third-party intellectual property rights.

7. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy, available at shiori.ai/privacy, explains how we collect, use, and protect your personal information. By using the Service, you agree to the terms of our Privacy Policy.

8. Disclaimer of Warranties

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. Shiori AI makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Shiori AI does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

9. Limitation of Liability

In no event shall Shiori AI or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Shiori AI's website, even if Shiori AI or a Shiori AI authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

10. Indemnification

You agree to indemnify, defend, and hold harmless Shiori AI, its officers, directors, employees, agents, and third parties, for any losses, costs, liabilities, and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the Service, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Shiori AI reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Shiori AI in asserting any available defenses.

11. Governing Law and Jurisdiction

These terms and conditions are governed by and construed in accordance with the laws of Zurich, Switzerland, and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

12. Changes to Terms

Shiori AI reserves the right, at its sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

13. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

14. Contact Information

If you have any questions about these Terms of Service, please contact us at: sami.hindi@shiori.ai